Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last Updated: January 10, 2024
Version 3.0
GDPR & CCPA Compliant

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Questions?

Contact our Data Protection Officer for privacy concerns.

Privacy Policy

This Privacy Policy describes how itmarkerz Technologies ("we," "our," or "us") collects, uses, and shares your personal information when you use our services, visit our website, or interact with us.

1
Introduction

At itmarkerz Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all services offered by itmarkerz Technologies.

By using our services, you consent to the collection and use of your information as described in this policy. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Data Protection Officer: We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy. You can contact our DPO at dpo@itmarkerz.co.in.

2
Information We Collect

We collect information that you provide directly to us, as well as information automatically collected through your use of our services.

Personal Information

  • Name, email address, and contact details
  • Company information and job title
  • Billing and payment information
  • Communication preferences
Purpose: To provide services and communicate with you

Technical Information

  • IP address and device information
  • Browser type and version
  • Usage data and analytics
  • Log files and error reports
Purpose: To improve our services and ensure security

Project Information

  • Project requirements and specifications
  • Source code and development assets
  • Communication records
  • Feedback and survey responses
Purpose: To deliver and improve our development services

3
How We Use Your Information

We use the information we collect for the following purposes:

Provide and maintain our services
Process payments and send invoices
Communicate with you about services
Improve and personalize user experience
Ensure security and prevent fraud
Comply with legal obligations

4
Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

A
Service Providers: We share information with trusted service providers who assist us in operating our business, such as payment processors, hosting providers, and analytics services.
B
Legal Requirements: We may disclose information when required by law, such as to comply with a subpoena or similar legal process.
C
Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred to the new owners.

Important: We require all third-party service providers to maintain the same level of data protection as we do and to use your information only for the purposes we specify.

5
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

256-bit SSL encryption
Regular security audits
Access controls and authentication
Secure data centers

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6
Your Data Protection Rights

Right to Access

Request a copy of your personal data

Right to Delete

Request deletion of your personal data

Right to Rectify

Correct inaccurate personal information

Right to Portability

Receive your data in a portable format

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@itmarkerz.co.in. We will respond to your request within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

7
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Essential Cookies

Duration: Session

Required for website functionality

Examples: Authentication, Security, Load balancing

Analytics Cookies

Duration: 2 years

Understand how visitors use our site

Examples: Google Analytics, Heatmaps, User flow tracking

Marketing Cookies

Duration: 1 year

Personalize advertising content

Examples: Facebook Pixel, LinkedIn Insights, Ad performance

Cookie Controls: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8
International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

We ensure that appropriate safeguards are in place for international data transfers, including:

  • EU Standard Contractual Clauses
  • Adequacy decisions where applicable
  • Binding corporate rules
  • Certification under Privacy Shield (where valid)

9
Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7 years
Financial records
3 years
Marketing communications
2 years
Analytics data
Upon request
After account deletion

10
Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

Continued Use: You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@itmarkerz.co.in
Data Protection Officer: dpo@itmarkerz.co.in
Phone: +91 98765 43210
Address: 123 Tech Park, Bangalore, India - 560001