Case study

Website and Microsoft Dynamics integration for a water-treatment company

WordPress website plus an integration that sends enquiries and customer data straight into Microsoft Dynamics for a Belgian supplier of water-treatment systems to businesses. Fixed-scope project.

At a glance

Client
Water-treatment systems supplier to businesses, Belgium
Stack
WordPress
Integration
Microsoft Dynamics (CRM/ERP)
Engagement
Fixed-scope project, without an ongoing maintenance contract

What the client needed

Their sales and maintenance operation runs in Microsoft Dynamics. Website enquiries and customer data had to arrive there automatically, not by someone re-typing them.

What we built

The company website on WordPress, and an integration layer that pushes enquiries, contact details and form data into Dynamics with mapping, validation and retry on failure.

What it shows

WordPress as a front door to an enterprise CRM, done without a plugin that almost fits.

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